Privacy Policy

Shinrai Tech is a technology brand operated by Old Cairo Corporation, a company incorporated in Japan (hereinafter “Shinrai Tech”, “we” or “us”). This Privacy Policy explains how Shinrai Tech handles personal information in accordance with Japan’s Act on the Protection of Personal Information (APPI) and other applicable laws and regulations.

1. Business operator

  • Name: Shinrai Tech
  • Representative: we will inform you of the name of our representative without delay upon request to the contact point in section 10
  • Address: 2-3-21 Nishishinsaibashi, Chuo-ku, Osaka 542-0086, Japan
  • Contact: manage@shinraitech-jp.com

2. Personal information we collect

  • Information you provide when you contact us through our contact forms, by email, by telephone or via WhatsApp, such as your name, email address, address, whether you are an individual or a business, company details and the content of your message.
  • Information relating to our business with you, such as consultations, proposals, quotations, contracts and the services we provide.
  • Information collected automatically when you visit this website, such as your IP address, browser and device information, the pages you view and the time of access. This information is collected through cookies and similar technologies (see section 7) and through server and security logs.

3. Purposes of use

Shinrai Tech uses personal information only for the following purposes:

  • To respond to your inquiries and requests for consultation
  • To prepare proposals and quotations, and to conclude and perform contracts
  • To provide, support and improve our services
  • To send you information about our services, where you have requested it or where permitted by law
  • To analyze how this website is used and to improve its content and usability
  • To keep this website secure and to prevent fraud and misuse
  • To comply with laws and regulations

If we need to use personal information for any other purpose, we will notify you or announce it publicly in advance and, where required by law, obtain your consent.

4. Provision to third parties

Shinrai Tech does not provide personal data to third parties without your prior consent, except in the following cases:

  • Where required by laws and regulations
  • Where necessary to protect a person’s life, body or property and it is difficult to obtain your consent
  • Where it is necessary to cooperate with a national government body, a local government or a party entrusted by them in carrying out duties prescribed by law, and obtaining your consent would be likely to impede those duties
  • Other cases permitted under the APPI

Entrusting the handling of personal data to service providers within the scope necessary to achieve the purposes of use (for example, website hosting and email services) is not regarded as provision to a third party. We select such providers carefully and supervise them as necessary and appropriate.

5. Handling of personal information outside Japan

This website and its contact forms are operated on servers located in the Federal Republic of Germany (European Union). The European Union is designated by Japan’s Personal Information Protection Commission as a region with a personal information protection system that provides a level of protection equivalent to that of Japan. Some of the external services listed in section 7 are provided by companies located in the United States of America. For information on the personal information protection systems of foreign countries, please refer to the information published by the Personal Information Protection Commission.

6. Security control measures

Shinrai Tech takes necessary and appropriate measures to prevent the leakage, loss or damage of personal data and to otherwise keep personal data secure, including:

  • Organizational measures: assigning responsibility for the handling of personal data and establishing procedures for reporting and responding to incidents
  • Human measures: training staff on the handling of personal data and ensuring confidentiality
  • Physical measures: controlling the areas and equipment where personal data is handled and preventing the theft or loss of devices and documents
  • Technical measures: access control, encrypted communication (SSL/TLS) and protection against unauthorized access and malware
  • Understanding the external environment: where personal data is handled in a foreign country, we take security measures based on an understanding of that country’s personal information protection system

7. Cookies and external services

This website uses cookies and similar technologies, as well as the following external services:

  • Google Analytics (Google LLC): used to understand how visitors use this website. Google Analytics uses cookies to collect information such as the pages viewed and approximate location; it does not identify you by name. You can stop this collection by installing the Google Analytics opt-out browser add-on or by disabling cookies in your browser. For details, see Google’s Privacy Policy.
  • Google Fonts (Google LLC) and Font Awesome via cdnjs (Cloudflare, Inc.): used to display fonts and icons. When a page loads, your browser connects to these providers’ servers, which receive your IP address.
  • WhatsApp (WhatsApp LLC / Meta Platforms, Inc.): if you choose to contact us via WhatsApp, the information you send is also handled in accordance with WhatsApp’s privacy policy.
  • Security services: to protect this website, our security software records the IP addresses and access information of visitors.

You can refuse or delete cookies in your browser settings. Please note that some features of this website may not work properly as a result.

8. Requests for disclosure and other requests

You may request notification of the purposes of use, disclosure (including disclosure of records of provision to third parties), correction, addition or deletion, suspension of use or erasure, and suspension of provision to third parties of retained personal data relating to you. Please submit your request to the contact point in section 10. After confirming your identity, we will respond without delay in accordance with the law. If we are unable to meet your request, we will explain the reason.

9. Retention

We keep personal information only for as long as necessary to achieve the purposes of use or as required by law, and then delete or anonymize it securely.

10. Contact for inquiries and complaints

For questions, complaints or requests regarding the handling of personal information, please contact:

Shinrai Tech – Personal Information Inquiries
2-3-21 Nishishinsaibashi, Chuo-ku, Osaka 542-0086, Japan
Email: manage@shinraitech-jp.com
Hours: Monday to Friday, 8:00–17:00 (Japan time)

11. Changes to this Privacy Policy

Shinrai Tech may revise this Privacy Policy to reflect changes in laws and regulations or in our business. The revised policy takes effect when it is published on this page.

Established: October 9, 2026